CUSTOMER WAITING SYSTEM IN BAHRAIN (Q-SYSTEM)
Queue systems can create a lot of benefits for both employee and customer like:
Increase customer’s loyalty.
Gather customer data.
Efficient use of staff.
Reduce crowding and create organizing.
In the retail field they help the employees to cover and calculate:
a) The number of visitors.
b) The number of no-shows.
c) Identify areas with low/high footfall.
d) Discover wait, idle, and service time
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